The second-hand marketplace Members Express Anger Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and manually change the size where appropriate, which has left users frustrated.
Sizing System Changes
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.